Cultivating an attitude of gratitude
Overheard at MCS HQ on a gray and gloomy Monday afternoon as October slipped into November:
“I just really think we should send them a thank you card. I know that technically they hired us and we work for them, but they’ve been so great to work with, and I just want to say thanks.”
I’m fairly new here, and hearing that brief exchange while my co-workers finished their lunches gave me yet another reason to be sure that these are my kind of people and working here is exactly where I want to be.
Gratitude is scientifically proven to increase our satisfaction and happiness.
While most of the conversations around gratitude that happen in November circle around our closest relationships, I can’t help but wonder what would happen if gratitude became a foundational piece of the relationships we form with our employees and customers. How would employees who get daily practice in expressing gratitude feel about showing up to work? What kind of impression would it make on our customers if we decided to intentionally thank them for their support?
I have my hypotheses about the goodness that would follow- the loyalty that would be shored up, the relationships created. I know from experience the way that joy would increase and the perspectives that would shift on a tectonic level simply from practicing gratitude.
We have all sorts of ideas of ways you could thank your people, from social media shout outs to the coolest swag this side of the Mississippi, we’ve got you covered. We’re also pretty big fans of taking a moment to just sincerely say, “thank you” no frills or bells necessary.
So to you, our people, thank you. Thank you for being part of our MCS family. We love that we get to be part of this community and are so excited to cheer you on as you achieve your goals and watch your business grow. Thank you for being here with us, we wouldn’t have it any other way.